BigCommerce vs Shopify: Ecommerce Site Builders’ Duel

Based on rankings alone, Shopify is the most popular ecommerce website builder followed quickly by BigCommerce. But what happens when the two go head to head? Check out the results below.

BigCommerce vs. Shopify battle

1. Features & Apps

BigCommerce and Shopify are the number one players of web building when it comes to both features and apps for Ecommerce. While they both have hundreds of awesome apps to make your website pop, including easy inventory management as well as marketing and branding extras, Shopify has a unique payment gateway (which means no transaction fees and auto integration), and lets you create accounts for returning customers.

Packages Staff accounts# of productsAbandoned Cart Recovery24/7 support
Tier 1UnlimitedUnlimitedNoYes
Tier 2UnlimitedUnlimitedYesYes
Tier 3UnlimitedUnlimitedYesYes

 

PackagesStaff accounts# of productsAbandoned Cart Recovery24/7 support
Tier 12UnlimitedNoYes
Tier 25UnlimitedYesYes
Tier 315UnlimitedYesYes


While we love the choice of apps at Shopify, you’ll need to set up each feature individually. This means one app for returns, one for social reviews, one for inventory etc. As each app takes time to set up and often comes at a cost, you can’t beat BigCommerce for the super-fast and competitively priced features setup. To add to that, BigCommerce’s abandon cart auto-responder trumps all for conversion rate success.

Winner: BigCommerce​ BigCommerce has a variety of pricing options

 

Visit BigCommerce


2. Design Templates

Shopify has a nice assortment of beautiful template designs to choose from, however, in terms of options, they simply cannot compete. BigCommerce offers a huge variety of unique and gorgeous design templates, many of which are responsive, self-resizing, and totally customizable. Some designs even include extra special features such multi-tier navigation and advanced search capabilities.

Winner: BigCommerce​​​ BigCommerce has a huge selection of templates

 


3. Ease of Use

Shopify has easy to use dashboard controls so customers can make changes to their site design, add products and even migrate from another service with their one-click migration process. You are completely in control of your orders, your analytics and your site design at all times.

The BigCommerce Style Editor has great point and click functionality, and they offer top notch online inventory control, but we prefer the ease of the Shopify drag and drop tools for ultimate storefront design as well as their smartphone integration for running your business on the go.

Winner: Shopify​ Shopify is easy to set up

 

Visit Shopify


4. Customer Support

It’s all very well making big promises, but which eCommerce solution really turns up when you need help? BigCommerce has staff available all the time to answer email and chat questions, but you’ll need to catch them during business hours if you want a phone consult. Shopify is a true 24/7 customer support service, offering phone, email and chat so you’re never left hanging on.

Winner: Shopify​​ Shopify has true 24/7 customer support

 


5. Value for Money

This is where things get tricky. Shopify has several plans, starting at just $29/month, but the first two plans are severely limited. What’s more, they charge a higher transaction fee on all orders, which is an extra cost, (and an extra hassle) even if you factor in the money saved by utilizing the Shopify payment gateway. In contrast, BigCommerce takes no transaction fees at all on their higher priced eCommerce plans.

BrandTier 1Tier 2Tier 3
BigCommerce$29.95/month$79.95/month$249.95/month
Shopify$29/month$79/month$299/month


If you are looking for broader features and an easier-to-manage service, BigCommerce wins for value.

Winner: BigCommerce​​ BigCommerce starts at just $29.95 per month

 


Overall Winner: BigCommerce 

While Shopify offers a great value for the money and excellent customer support, BigCommerce comes out the big winner in this head-to-head. Their exquisite design options, super-fast features, and unbeatable prices keeps Shopify at bay in second place (for now). Let BigCommerce transforms the way you do business today.

Try BigCommerce >>

 

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