Web.com Review

Overview

Web.com is a solid and professional e-commerce solution provider, dedicated to helping you reach your online business goals. It is uncomplicated and very easy to use, with a number of very professional and powerful tools and features, giving you full control. The company has been around for a number of years with a very strong track record of success. Customers have noted that it is incredibly easy to choose a very attractive and professional template, plus the customization options are very powerful.

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Features

One of the best things about the Web.com platform is that there are tons of features and tools to choose from. This includes design and even security options beyond what you would ordinarily expect.

Website Design

For starters, there are more than 500 templates available for your convenience. Not only are these designs functional, they are also very attractive and professional. Each of them is capable of full customization. The site offers users the ability to change fonts, colors, product layouts and more. If you prefer, have the team of experts at Web.com build you a custom storefront solution.

E-Commerce Hosting

Also included in either of the e-commerce packages offered by Web.com is professional hosting. This will allow your new storefront a place to remain so that your customers may easily and quickly access the site and buy your products. The plans vary in price according to the exact specifications you want, such as the number of products you are looking to sell and the transactions fee for each sale made. You also receive a free domain name.

Mobile Compatibility

Customers will also have the ability to turn their site into a mobile compatible site. There is a small additional add-on charge for this service (less than $1 per month!). However, it is certainly worth the cost to allow customers the ability to access your site and make purchases directly from their mobile devices.

Shopping Cart & Payment Integration

It is also very easy to integrate your new storefront with a number of chopping cart and payment systems.

Value

Obviously, it is always important to consider the value which is offered whenever a purchase is contemplated. However, it is also important to remember that obtaining an e-commerce storefront is not only a purchase, but it is also an investment. Therefore, consider the facts of what you will receive for your money. Also, think about the fact that such a website will make it possible to expand your business into cyberspace. For certain types of businesses and industries, having an online store is not just a nice idea, it is essential.

Web.com charges for their e-commerce sites in a rather unique fashion. The basic price of both options has been significantly discounted. The basic package allows you to list up to 20 products and have an unlimited number of email addresses. For this, you will be charged just $6.95 per month, plus a small 2.5% transaction fee for any sales made. The standard package allows for as many as 500 different products to be listed and the ability to submit items to Google listings. The fee for this is only $15.95 per month plus an even smaller 1.5% transaction fee. There are no additional set-up fees.

Subscription
 

planpricenotes
E-commerce Express$34.95/mo.10GB Storage
E-commerce Standard$59.95/mo.Most popular
E-commerce Pro$99.95/mo.Unlimited Products

Safety Options

There are several things to consider when talking about safety and security options. For starters, you must ensure that your new site is hosted on a quality and protected server network. Web.com certainly has you covered here. They rigorously manage and monitor their server network. This means that they manage your account on your behalf. Your site files will actually be stored on multiple servers, physically located in a number of diverse locations.

It is also important to know that your site itself will be safe and protected from hackers and online data thieves. Once again, Web.com goes well beyond the expected here as well. They offer SSL on all packages and plans, meaning that it will be incredibly difficult for anyone to access the site data. Better still, your site will be PCI certified and compliant. This means that the credit card providers have ensured you are following all of the high level industry standards for data encryption and safety. Best of all, their credit card system is an online application, saving you much time and energy since it is automatically ready to go.

Customer Support & Overall Service

The web.com site offers a number of ways that you can receive help and answers to all of your customer service issues and questions. They do have a help and resources page online which provides a number of articles and customer testimonials. Frequently asked questions are also included, making it easy to find answers to common questions.

Of course, you may also send an email, right from a form located online. You should expect an answer within a few hours. There is also a toll-free telephone line to speak live with someone in the support department.
 

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